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EXPO International is a WHOLESALE trim and craft store   
for RETAIL STORES, MANUFACTURERS and DESIGNERS.   

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Enter any keyword or combination of words such as product type (beaded trim), color (red applique), material (amethyst beads) or theme (valentine box).


 Home Decor Trims
 Specialty Trims & Fringes
 Packaged Trims
 Tassels
 Lauren Brooks Collection
 Jewelry Beads & Pendants
 Trendy Beads Program
 Appliques & Motifs
 Boxes & Containers
 Bridal & Laces
 Frogs & Closures
 Boas, Masks & Apparel
 Creative Crochet
 Craft & Home Accents
 Gift Bags & Tissue Papers
 Bargain Basement

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You may search for items by product type, color, item number or any keyword. You can also use the Categories above.

Questions? Go to FAQs.

To view prices &
order from this site:
(1) Fill out Login
(2) Submit Resale
Tax ID Certificate or
equivalent document


To submit document
& orders, fax to:
1-800-772-7545

or email scanned copy
to sales@expointl.com.
For details, please
refer to FAQs.

Our Shopping Cart is
now functional.
Now you can place
orders online!

Or you can still use our printable
Purchase Order Form.

This is a wholesale site.
Minimum order is:
US$50.00
Note: Items shall be purchased in multiples by which they are packaged.
Example: Trims are packed in a 5, 10 or 20-yard bolt. Thus, orders should be in multiples of 5, 10 or 20 respectively.

For more information please go to FAQs.
Expo participates in different shows nationwide.
Click here for Schedule of Shows and Exhibitions.

You are in: Frequently Asked Questions   

Frequently Asked Questions


If you have an inquiry, please read this section well before sending us an email, as it may be a frequently asked question that we may have answered already. Please check back here often as we continue to answer new questions.
ACCOUNT AND WEBSITE ACCESS
PRODUCTS AND ORDERS
SHIPPING

Q1. Can retail customers purchase items from this website?
A. As a wholesale resource for retail stores, designers and manufacturers, Expo International does not sell direct to retail customers. However, we can gladly guide you to stores offering our products.

Q2. Who can purchase goods from Expo International?
A. You must be a registered retailer, designer or manufacturer to purchase wholesale goods from Expo International. A state issued Resale Tax ID Certificate or an equivalent document showing business registration or license will be required.

Q3. How do I gain access to the wholesale prices of the products shown in the website?
A. To gain access to prices, follow these steps:
(1) Follow the website’s Login link and fill out the form provided for new members.
(2) Submit your Resale Tax ID Certificate or equivalent document to 1-800-772-7545 (Attn: Web Sales) or e-mail a scanned copy to sales@expointl.com.
A confirmation that pricing has been activated will be sent to the e-mail you provided.

Q4. How do I create an account?
A. Click on the login button and fill out the form for new members. Make sure to remember your username and password as you will need those every time you log in the website.

Q5. What if I forget my password?
A. Click on the login button. Scroll down the page and type in your email address for user verification and click "Request A New Password". Your password will be sent to your email address.

Q6. Once I completed the login and submitted my document, do I get to view the prices immediately?
A. You will be able to view the wholesale price of the items in the website no later than the next business day after you completed the Login and submitted your Resale Tax ID Certificate or equivalent document. A notification will be sent to you through the email address you provided once price activation has been completed.

Q7. Why can I not see the pricing after I completed the Login?
A. You may have forgotten to send us your Resale Tax ID Certificate or equivalent document. Pricing will be enabled for your account after your receipt of our email notification. If despite accomplishing the requirements and you still have not receive an email from us after more than one (1) business day please call us at 1-800-542-4367 (M-F, 9:00am-5:00pm, CST) or email to sales@expointl.com.

Q8. I sent my tax document and have received an email notification of price activation but I still can't see the prices. What do I do next?
A. Press the Login link button in this website and simply log in using your email address and password.

Q9. I have an account but I can't log in. What do I do?
A. Make sure that you are entering the correct email address and password. If you still have a problem logging in, send an email to sales@expointl.com.

Q10. How do I edit and update my account information?
A. Simply login and go to "My Account" under "Services" and edit any of your information. Then click "Update Account".


Q11. How do I place an order?
A. Now you can order directly using the website's shopping cart. Simply click the buy button to add items into your cart and follow the checkout process.
However if you are used to ordering using our Purchase Order Forms, follow these steps:
1) Print out a copy of a Purchase Order Form.
2) Fill out the form and make sure information is complete.
3) Fax the completed form to 1-800-772-7545 (ATTN: Web Sales) or email a scanned copy to sales@expointl.com.
To follow up you can call us at 1-800-542-4367 (M-F, 9:00 am-5:00 pm, CST). We will have this ordering option only until the end of November 2007 so we are encouraging you to shift to the website 's shopping cart.

Q12. Is there a minimum order?
A. Yes, there is a $50.00 minimum.

Q13. What forms of payments do you accept?
A. We accept the following credit cards: VISA, Mastercard, American Express and Discover.

Q14. What are the available terms?
A. We accept the following credit cards: Visa, Master Card, Discover and American Express. We also offer Net 30 Terms for customers with approved credit. Any account terms which become delinquent will immediately revert back to Prepaid status. A rate charge of 1 1/2% per month will be added to your account balance when invoice become past due. If the account is placed for collection, the customer is responsible for all fees and collection cost. We do not accept COD Orders.

Q15. How do you handle returns?
A. Expo must be notified in writing of any request for returns within thirty (30) days upon receipt of merchandise. Simply email to sales@expointl.com. All returns must be approved by Expo prior to returns being accepted. The customer will be responsible for the cost of sending the merchandise back. Further, a restocking fee of 15% will be charged to those who communicate their intention to return only after ten (10) days upon receipt of merchandise.

Q16. Why was my order declined?
A. Orders using the website's shopping cart may be declined for a variety of reasons. The credit card number entered may be incorrect, the billing address entered did not match the information on the credit card, the card already expiration or an incorrect verification code. This is actually for your protection against credit card fraud. Contact your credit card company for more information.

Q17. What will I do if my order was declined?
First make sure that you enter the correct credit card number. Then make sure that your billing address matches your credit card information. Simply go to "Your Account" under "Account Services" and edit your Billing Address. If you still have a problem, contact your credit card company for more information.

Q18. How do you handle damage and/or shortage in delivered goods?
A. Claims made for shortage or damaged goods caused by shipping should be made to the carrier. Expo will not be liable for transportation charges, labor or any other damage due to your shipping company, handling or any other condition outside of Expo International, Inc.

Q19. (Any question pertaining to a SPECIFIC ITEM or PRODUCT)
A. If this section failed to answer your question and your inquiry pertains to a specific product featured in our website, please relay to us the ITEM NUMBER in your communication so we can respond to your question quickly.


Q20. How do you ship orders?
A. Orders are shipped F.O.B. Houston, Texas (TX) through UPS. We may however ship through FedEx only if you have a prepaid account with it and you request so. Simply indicate your FedEx Account Number in the order notes when checking out.

Q21. How much is the shipping charge?
A. You may check our shipping rates under our "Shipping Info".

Q22. I have a UPS Account. Can I have my order shipped via UPS Collect?
A. Yes. UPS Collect is one of our shipping options. Simply indicate your UPS Account Number in the order notes when checking out.

This website contains thousands of products! Explore and discover.
HOME DECOR TRIMS: Home Decor Ball Trims | Home Decor Beaded Trims | Home Decor Bullion Fringes | Home Decor Fiber Trims |
Home Decor Gimps & Cords | Home Decor Tassel Trims | SPECIALTY TRIMS & FRINGES: Beaded Trims | Chainette Fringes | Christmas Trims |
Chrochet Trims | Denim & Camoflage Trims | Faux Suede Trims | Feather Trims | Fiber Trims | Organza Trims | Pearl Trims | Pom Pom Trims |
Rhinestone Trims | Sequin Trims | Shell & Coin Trims | PACKAGED TRIMS: Beaded Trims | Beaded Wire Trims | Collage Trims | Feather Trims |
Gimp & Eyelash Trims | Sequin Trims | TASSELS: Beaded Tassels | Fiber Tassels | Tie-Back Tassels | LAUREN BROOKS COLLECTION: Beaded Trims |
Fiber Trims | Bullion Fringe | Specialty Trims | Lip Cords | APPLIQUES & MOTIFS: Faux Suede Appliques | Large Flower Appliques |
Medium Flower Appliques | Small Flower Appliques | Sassy Lady Appliques | Expressions! Sequin Appliques | Feather Motifs | Holiday Sequin Appliques |
Valentine Sequin Appliques | Dinosaur Sequin Appliques | Fruits of Nature Sequin Appliques | Americana Sequin Appliques | Native American Sequin Appliques |
Fashion Appliques | Mardi Gras Sequin Appliques | Halloween & Fall Sequin Appliques | Animal Kingdom Sequin Appliques | Sea World Sequin Appliques |
Denim Appliques | Arts & Entertainment Sequin Appliques | Basic Shape Sequin Appliques | Bow Sequin Appliques | Designer Accent Pair Appliques |
Designer Accent Single Appliques | Easter Sequin Appliques | Gem Appliques | Rhinestone Appliques Shell Motifs | Star Sequin Appliques |
Character & Symbol Sequin Appliques | Travel & Leisure Sequin Appliques | Rodeo & Western Sequin Appliques | Natural Appliques |
Religious Symbol Sequin Appliques | Wings & Things Sequin Appliques | JEWELRY BEADS & PENDANTS: Cloisonne Beads | Clay Beads | Crochet Beads |
Faceted Glass Beads | Gemstone Beads | Glass Pearl Beads | Gemstone Pendants | Nut Beads | Shell Pendants | Shell & Mother of Pearl Beads | Metal Beads |
Bracelets & Necklaces | Wood Beads | TRENDY BEADS: Acrylic Trendy Beads | Cloisonne Trendy Beads | Fashion Trendy Beads | Gemstone Trendy Beads |
Glass Pearl Trendy Beads | Metal Trendy Beads | Shell Trendy Beads | Wood & Nut Trendy Beads | Trendy Bead Program |
CREATIVE CROCHET: Crochet Angels | Crochet Baskets | Crochet Boxes | Crochet Hats | Crochet Hearts | Christmas Decor Crochet | Scrapables |
CRAFT & HOME ACCENTS: Bouquet Accents | Butterfly Accents | Craft Accents | Die Cut Craft Words | Honeycomb Ribbon |
BOXES & CONTAINERS: Craft Boxes | Frame Boxes | Nested Set Container Boxes | Candy Boxes | Favor Boxes | Christmas Boxes | Totes |
Candy Box Padding | Open Containers | BOAS, MASKS & APPAREL: Feather Boas | Masquerade Masks | Brooches | Rhinestone Jewelry | Apparel |
FROGS & CLOSURES: Frog Closures | Buttons | Natural Closures | BRIDAL & LACES: Pearl Accents | Bridal and Lace Trims | Bridal Flowers Ivory |
Bridal Flowers Other Colors | Bridal Flowers White | Bridal Lace Appliques White | Bridal Lace Appliques Ivory | Black Lace Appliques | Pearl Strands |
Wedding Accessories | GIFT BAGS & TISSUE PAPERS: Holiday Gift Bags | Hologram Gift Bags | All Occasions Gift Bags | Gift Tissue Papers |
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